Shipping & Return Policy

Shipping & Return Policy

We ship worldwide through registered courier companies for all our orders.
Please read the dates mentioned on product page to know the exact shipping timeline.
If available in stock, domestic orders are shipped within 2-3 working days.
You will be notified on email and mobile with the tracking details once your order is shipped.
To ensure timely deliveries, please provide the complete & accurate shipping address including zip code and a contact number.
For international shipping, please write to us at care@ekmit.com
**Please note that Weekends and Public Holidays are not considered as working days for shipping & deliveries.

SHIPPING CHARGES _________
For Domestic orders, free shipping for orders above INR 1000
For international order Shipping charges , Duties & Taxes are to be borne by the customers.
Shipping charges may vary based on the product, its size and volume, and the final shipping destination.
Email us at care@ekmit.com, to know the details of international shipping.

RETURNS & REPLACEMENTS

Ceramic Products

Due to fragile nature of ceramics, as a policy, we do not offer returns or exchanges on any products which are delivered in perfect condition as per the order placed.

In case of any damage in transit, you need to notify us with an email within 24 hours of order delivery with proper images of damaged box and damaged products and we will replace your order. Contact – care@ekmit.com

Before accepting the shipments from the delivery personnel, please check that it is in good condition and has not been tampered with.

International orders are not eligible for refund or replacements.

Home Linens :

We accept returns only incase of wrong product delivery or if the products delivered are damaged.

You need to notify us with an email within 48 hours of order delivery explaining the reason for return along with relevant images of wrong or damaged products.

A reverse pick-up will be scheduled within 3-4 business days.

Please ensure that the product you return is unused and the original tags are intact.

Contact – care@ekmit.com

Wallpaper & Wallframes :

We accept returns only incase of wrong product delivery or if the products delivered are damaged.

You need to notify us with an email within 48 hours of order delivery explaining the reason for return along with relevant images of wrong or damaged products.

A reverse pick-up will be scheduled within 3-4 business days.

Please ensure that the product you return is unused and the original tags are intact.

Contact – care@ekmit.com

CANCELLATION POLICY

For any order cancellation, you need to notify us within 24 hours of order placing with an email to care@ekmit.com